Privacy Policy

Information We Collect

• Contact and delivery details: your name, email address, telephone number where provided, and billing and shipping addresses.
• Order and transaction details: products purchased, payment status, order history, returns, and related communications.
• Information you send us: enquiries, feedback, and other details you choose to include in your messages.
• Device and usage information: IP address, browser and device details, pages viewed, interactions, and referral information, depending on the technologies enabled and your privacy choices.
• Account and preference information: account details, saved preferences, and marketing choices if you use these features.

Payment providers process payment credentials. Information available to us depends on the payment method and may include transaction references and limited payment details. Please do not send full card details through our contact form.

Where Information Comes From

We receive information directly from you when you shop, contact us, or update your preferences. Information may also be collected automatically through store technologies, or provided by Shopify, payment providers, delivery services, and other providers supporting your interaction with the store.

How We Use Information

• Process payments, fulfill orders, and manage returns or refunds.
• Send order confirmations and service-related updates.
• Respond to enquiries and provide customer support.
• Maintain the store, diagnose problems, and improve its operation.
• Detect fraud, protect accounts, and safeguard our services.
• Send marketing messages where permitted and in accordance with your preferences.
• Measure advertising and support relevant advertising where enabled and permitted.
• Meet legal obligations and establish or defend legal claims.

Legal Bases Where Applicable

Where applicable data protection law requires a legal basis, we process information to perform our contract with you, comply with legal obligations, pursue legitimate interests such as security and customer support where those interests do not override your rights, or with your consent.

Where processing relies on consent, you may withdraw it. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

Cookies & Similar Technologies

The store uses cookies and similar technologies for functions such as remembering cart contents, maintaining sessions, and supporting security. Depending on enabled services, additional technologies may support analytics, personalization, and advertising.

Where available, use the store’s cookie preferences to manage optional technologies. You can also manage cookies in your browser. Blocking certain cookies may affect store functionality. Where consent is required, optional technologies should operate in accordance with your consent choices.

Learn about Shopify’s technologies in its Cookie Policy .

Sharing Information

Information may be disclosed to providers supporting store hosting, payments, fulfillment, delivery, customer communications, analytics, and advertising. The information disclosed depends on the service and the purpose for which it is used.

We may also disclose information when required by law, to protect rights and security, with your direction or consent, or in connection with a business transaction such as a merger or transfer, subject to applicable safeguards.

Shopify’s processing is described in its Consumer Privacy Policy .

Advertising & Privacy Choices

If advertising or measurement services are enabled, information about visits, interactions, and purchases may be shared with those services. Depending on applicable law, this activity may be considered a “sale,” “sharing,” or processing for targeted advertising.

You may have the right to opt out of these activities. Use the store’s data-sharing opt-out page where available, or contact us to make a privacy request. Recognized opt-out preference signals, including Global Privacy Control, are handled where required by applicable law.

Browser-based choices may need to be made again if you change devices or browsers, or clear stored cookies.

Marketing Messages

You can unsubscribe from marketing emails using the link in the message, or contact us to update your preferences. Unsubscribing from marketing does not stop necessary order or service communications.

Retention & Security

Information is retained for as long as reasonably necessary for the purposes described, including fulfilling orders, providing support, maintaining required records, resolving disputes, and meeting legal obligations. Retention periods vary by information type and purpose.

We use reasonable safeguards to protect personal information. No internet transmission or storage system can be guaranteed completely secure.

International Processing

Shopify and other providers may process information outside your country of residence. Where applicable law requires safeguards for international transfers, appropriate transfer mechanisms are used. Contact us for information about safeguards relevant to your personal information.

Your Rights

Depending on your location and applicable law, you may have rights to access, correct, delete, or receive a portable copy of your information; restrict or object to certain processing; withdraw consent; or opt out of sale, sharing, or targeted advertising.

Contact us to exercise a right. We may request information reasonably necessary to verify your identity. Authorized agents may submit requests where permitted, subject to verification of their authority. We will not unlawfully discriminate against you for exercising your privacy rights.

Some requests are subject to legal exceptions. Where applicable, you may appeal a decision by contacting us, or complain to your local data protection authority.

Children & Third-Party Links

The store is intended for a general adult audience. We do not knowingly collect personal information from children below the age at which parental consent is required under applicable law. Contact us if you believe a child has provided information inappropriately.

Links to other websites are governed by those websites’ privacy practices. Review their policies before providing personal information.

Changes to This Policy

We may update this policy to reflect changes in our services, data practices, or legal requirements. The revised version will be posted here with an updated date. Additional notice will be provided where required.